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Privacy policy

Here at Okon Underwear we are committed to protecting the privacy of all our site visitors and customers. The Okon Underwear team are online customers themselves and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you.

Your Consent

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number we may occasionally update you on news and special opportunities via e-mail, post & telephone.

Communication & Marketing

By becoming a member of Okon Underwear clientele and providing OU with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your Okonunderwear clientele membership and the products & services we offer including underwear, clothes, jewellery, sunglasses, accessories etc.) which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.

Opting out of Communication

All Okonunderwear customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing emails from us we recommend you opt-out by visiting 'My Account' on the website. You can access 'My Account' once you register and login.

Checking your details

If you wish to verify the details you have submitted to OU you may do so by contacting us via the e-mail address below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

Payment Security

Here at Okonunderwear we use the latest SSL encryption technology to enable us to store and safely transmit your personal and financial details through our systems. The SSL technology works by encrypting any sensitive information such as your bank details and your name and address so that any details passed between your computer and our systems cannot be intercepted or read.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us

We are always happy to hear from our customers (even if it is a suggestion or complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a member of the customer service team at Okonunderwear, who will be delighted to answer any questions you may have.

Write to us at:

[email protected]

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